A comply with data protection legislation and handle all data with the highest care to ensure its safety.

Our data is protected by top-tier firewalls that our security experts oversee.

Every system that stores personal information has access logging.

When not in use, all passwords are encrypted.

Regular penetration testing and attack monitoring are conducted on all systems.

 

Data uses that we conduct

Take advantage of the following uses for the data we have on file for you:

To confirm your identity.

So that we may fulfill your order for our goods and services.

This is for us to perform our duties as outlined in any agreements we may have with you.

Make sure that our site’s information is shown optimally for your device.

To answer questions.

In cases where you have permitted us to contact you, we may fulfill your request for information, goods, or services.

We may inform you of any modifications to our services.

So that we may only send you promotional emails if you’ve told us not to.

For our personalized ads to display to you.

To avoid deception.

So that any security breaches may be identified, managed, and diagnosed.

Justification for the processing and collecting of data

We collect and handle personal data according to the requirements laid forth by data protection legislation, which include:

Anyone who visits our website, signs up for or buys our services, or contacts us in any other way will be asked to provide personal information, and this policy will clarify when and how we will do so. The policy goes on to explain how we safeguard the information and under what circumstances we may share it with others.

 

Clients are strongly encouraged to review our privacy policy in its entirety; nevertheless, we do adhere to the following basic principles:

 

Nobody will ever buy your data from us.

 

No third party will ever have access to your information for marketing purposes.

By consistently using best security practices, complying with data protection regulations, and utilizing robust encryption, we guarantee the utmost security for your personal information.

You may unsubscribe from our newsletter at any time by clicking the “Edit Account Details” link in your client area or by clicking the “Unsubscribe” link in any email we send you. We will never send you direct email marketing without your permission. Be a part of our email list

 

Feel free to reach out to us at [email protected] at any time with questions or concerns about the collection or use of your personal data.

 

The whole text of our privacy policy is available below.

 

Following the law

 

Law obligates us to collect and manage data for certain aims, like upkeeping accounting records (e.g., invoicing), and to fulfill law enforcement data requests.

Legitimate Interest

In our normal business operations, we actively gather data expected to serve our legitimate interests.

To analyze site traffic, enhance security, and prevent fraud, we actively collect and store IP addresses.”

.

A signature

 

When you sign up for our newsletter or get an email about a special deal, we may ask for your permission to collect and use your data. You have the right to revoke your consent to receive them at any moment.

 

We retain personal information for what period?

 

Your data will be stored until it’s gathering is no longer necessary.

We will destroy the data or make it anonymous after the designated period to prevent re-identification.

Canadian law mandates keeping financial data, including personal data associated with purchases and other economic activities, for at least six years.

 

Who do we inform about our personal information?

 

For features like email sign-up and payment processing, we rely on several third-party services, as do many other websites. Here is a rundown of some businesses with which we often exchange data. We do not include services that offer ad hoc assistance, such as IT contractors, or those with whom we exchange anonymous data, on this list. You will find below a list of vendors we have hand-picked for their ability to comply with GDPR requirements.

Refreshing IM SARL

We use Crisp’s live chat service on our website. We record and save your discussion on Crisp servers when you communicate with us using live chat. This archive may include personal information you shared during the interaction.

 

Attention: We may save a copy of your chat transcript in our ticketing system if your conversation requires more attention, such as when you contact us for technical help.

Quick Chat’s Privacy Statement: https://crisp.chat/en/privacy/

Email marketing platform

Your name and email address are securely added to our mailing list on Mailchimp’s servers when you opt-in to receive our newsletter. By selecting “opt-in,” you are therefore consenting to:

 

Use MailChimp to transfer your email list.

We have an account with MailChimp where you may save your contact details.

To receive promotional emails (exclusively about our services) sent by our MailChimp account

To facilitate the use of monitored interactions in email marketing and ad placement.

We handle the initiation and management of emails.

Please refer to the “Newsletter and Marketing Emails” section for instructions on unsubscribing from these emails. We adhere strictly to data protection legislation and handle all information with the most excellent care.

Our security experts oversee the protection of our data with top-tier firewalls.

Every system that stores personal information has access logging.

We encrypt all passwords when they are not in use.

We conduct regular penetration testing and attack monitoring on all systems.

Data uses that we conduct

Take advantage of the following uses for the data we have on file for you:

To confirm your identity.

So that we may fulfill your order for our goods and services.

We must fulfill the duties outlined in our agreements with you.

Make sure that our site’s information is shown optimally for your device.

To answer questions.

In cases where you have permitted us to contact you, we may fulfill your request for information, goods, or services.

We may inform you of any modifications to our services.

Unless you’ve told us not to, contact you via email about marketing.

We may display our tailored adverts to you.

To avoid deception.

So that we can identify, manage, and diagnose any security breaches

Justification for the processing and collecting of data

We collect and handle personal data according to the requirements laid forth by data protection legislation, which include:

Responsibilities under a contract

To administer and bill your account and get in touch with you for technical help, among other things, we need to gather personal data when you buy a service.

Following the law

Law compels us to gather and handle data for specific objectives, such as maintaining accounting records (e.g., invoicing), and to accommodate demands for data made by law enforcement.

Justifiable enthusiasm

We gather data that we reasonably anticipate will be used for legitimate interests in the course of conducting our usual business.

We collect and store IP addresses for site traffic analysis, security, and fraud prevention. A signature

When you sign up for our newsletter or get an email about a special deal, we may ask for your permission to collect and use your data. You have the right to revoke your consent to receive them at any moment.

We retain personal information for what period?

Your data will be stored until it’s gathering is no longer necessary.

We will destroy the data or make it anonymous after the designated period has elapsed to avoid its re-identification

Canadian law mandates keeping financial data, including personal data associated with purchases and other economic activities, for at least six years.

Who do we inform about our personal information?(privacy policy)

For features like email sign-up and payment processing, we rely on several third-party services, as do many other websites. Here is a rundown of some businesses with which we often exchange data. IT contractors who provide ad hoc assistance or with whom we exchange anonymous data do not appear on this list. You will find below a list of hand-picked vendors chosen for their ability to meet the requirements of GDPR..

Refreshing IM SARL (privacy policy)

We use Crisp’s live chat service on our website. We record and save your discussion on Crisp servers when you communicate with us using live chat. This archive may include personal information you shared during the interaction.

Attention:If your conversation requires more attention, like a technical support request, we may forward the chat transcript to our ticketing system for future reference

Quick Chat’s Privacy Statement: https://crisp.chat/en/privacy/

Email marketing platforms email addresses of those who opt-in to receive our newsletter. You are thereby consenting to the following when you opt in:

Switch to MailChimp for all of your emails.

We have an account with MailChimp where you may save your contact details.

 

To receive promotional emails (exclusively about our services) sent by our MailChimp account

To facilitate the use of monitored interactions in email marketing and ad placement.

We handle the initiation and management of emails.

Instructions on unsubscribing from these communications are in the “Newsletter and Marketing Emails” section.

Regarding the Privacy Policy, please see https://mailchimp.com/legal/privacy/. Also,

We use MailChimp to securely record the names a Stripe

Our provides a safe way to pay online with most major credit and debit cards. Securely receives your personal information (name, address, credit card number, etc.) when you pick this payment option to process the payment and avoid fraud.

On Stripe’s servers, your name, address, and email will be kept with your card data if you want to do so.

Privacy Statement: https://stripe.com/gb/privacy

Maxmind

We will inform MaxMind of your IP address whenever you purchase to prevent fraud This will allow Maxmind to estimate the approximate location of your transaction and identify any IP addresses known to be fraudulent.

At https://www.maxmind.com/en/privacy_policy, you can find our privacy policy.

The SSL Retailer (privucy policy)

One source for SSL certificates at wholesale prices is The SSL Store. We may share your name, address, and contact information to verify your identity when you buy an SSL.

Visit https://www.thesslstore.com/privacypolicy.aspx for more information on its privacy policies.

International Sign (privacy policy)

For GlobalSign to register and verify your SSL certificate, they need your name, address, and contact information when you purchase.GlobalSign may contact you by email, phone, or traditional mail to complete the verification process.

Visit https://www.globalsign.com/en/repository/globalsign-privacy-policy.pdf to read our privacy policy in its entirety.

Eco-Friendly Network (privacy policy)

As a domain registrar, NetEarthOne needs the same information used to register the domain when you submit a name to us. These details will be exposed to everybody in the “whois” database, so keep that in mind. When purchasing generic top-level domains (GTLDs), we strongly advise using the whois privacy option.This will conceal the registrant’s identity in databases.

(Be advised, NetEarthOne will ensure compliance with GDPR by masking any personally identifiable information (PII) before May 25, 2018.)

Internet Earth’s Privacy Statement: https://www.netearthone.com/support/legal.php

The Nominet

Nominet oversees the registration. For Canada, and. Domains ending in “co.Canada” need the same contact information used to register the domain. If you report the domain as an individual, you can opt out of having your information shown in the WHOIS database. However, if you are writing for commercial use, you will not be allowed to do so. Please be aware that these facts will be accessible inside the publicly searchable database called “whois.”

(The deadline for Nominet to anonymize all personally identifiable data to meet the requirements of GDPR is May 25, 2018.)

Note on Privacy Policy: https://www.nominet.uk/resources/privacy-policy/

Enom with OpenSRS Tucows (privacy policy)

Tucows, a domain registrar, owns both OpenSRS and Enom. The contact information needed to register the domain must be provided when registering a name with our service. Customers are highly encouraged to use the “whois privacy” option when purchasing a generic top-level domain (gTLD) since this will hide their information from the publicly available “whois” database.

(Note that to comply with GDPR, NetEarthOne will anonymize any personal whois data before May 25, 2018.)

For further information, please visit https://www.enom.com/terms/privacy.aspx.

Click here to see our privacy policy: https://opensrs.com/privacy-policy.

Marketing and Retargeting (privacy policy)

Using Google AdWords remarketing services, we can show our advertising on third-party websites (such as Google) to individuals who have visited our blog or forum before. This is achieved by storing anonymous data about your visit in a cookie.

You may disable these adverts from showing up on your Google Search results by visiting this link: http://www.google.com/settings/ads.

You may also visit Google’s site at http://www.networkadvertising.org/managing/opt_out.asp to opt out of their ads. In addition, they are associated with the NAI or Network Advertising Initiative.

Analytics on Google (privacy policy)

Like many other websites, we use Google Analytics to gather anonymous data about our visitors. This includes how frequently they visit, the pages they view, the time they visit, the length of their stay, and the country they visit from.

The following are some of how we utilize the information gathered via cookies and your IP address:

Making the web more user-friendly

Monitoring the efficacy of advertising initiatives

Analyzing patterns

Installing the Google opt-out browser extension (https://tools.google.com/dlpage/gaoptout) will prevent Google Analytics from collecting this information.

Visit https://policies.google.com/privacy/partners? to learn how Google utilizes the information it gets from its own and third-party websites. The country of Canada

Newsletters and Email Marketing

We will never give out or sell your personal information because we value your privacy. An opt-in is required to receive any of our marketing messages. There are three methods for you to unsubscribe from these at any time, even after you’ve opted in:

Every email you’ve ever received has an “Unsubscribe” link; clicking that link will remove you from the mailing list.

Choose Edit Account Details > Join the email list after logging into your client area.

You may reach our customer support department using this path.

Your private data being made public

Your personal information may be shared with other parties:

Customers’ personal information will be among the transferred assets if TnD Canada or substantially all of its assets are purchased by a third party.

To satisfy any lawful duty, comply with a legal requirement, enforce our agreements or terms and conditions, protect our customers’ or others’ rights, property, or safety, or comply with any other lawful obligation, we may be required to disclose personally identifiable information. This involves sharing data with other entities to lessen the likelihood of fraud and improve credit.

External resources 

From time to time, our site may include links to our partners’ websites. We disclaim all responsibility and obligation about the content and practices of any linked website and encourage you to read their privacy policies before visiting their sites. Read the rules carefully before providing personal information to these websites.

Benefits accorded to you by the General Data Protection Regulation

May 25, 2018, is the day of implementation of the General Data Protection Regulation (GDPR), which gives you several rights to your data. You are within your rights to request that we restrict its usage:

If you have doubts about the accuracy of the personal data, you should delay processing until such doubts are resolved.

Limit processing until the correctness of the personal data is adequately confirmed if the data’s accuracy is in dispute.

Where you have objected to the processing (Refer to Right to Object), we are determining whether there are valid reasons to disregard your request.

You should oppose deletion and ask for limitations where processing is illegal.

If we no longer need the personal information but is necessary for the establishment, exercise, or defense of a legal claim,

You may contact our staff to exercise this right (see Contacting Us).

The Right to Access (Data Access)

You may unsubscribe from a mailing list by going to the bottom of every email you have ever received and clicking the “Unsubscribe” link.

Please contact us (see “Contacting Us” for details) so we can assist you with this choice.

We will provide the requested data within 28 days of receiving your right-to-access request once we confirm your identification.

The data will be supplied at no cost; however, an administrative fee may be levied in cases where a request is unreasonable or excessive, especially in cases where it is repeated.

Right to Erasure (also spelled “right to forget”)

It is within your rights to ask that we delete your personal information. This is not an inviolable right; for instance, it does not supersede our need to retain financial data, including invoice details, as Canadian law requires.

When you cancel all of your services with us, for instance, we will erase your data from our systems as it is no longer needed for the original purpose of collection or processing.

Please get in touch with our customer service staff as described in our website’s “Contacting Us” section to exercise your right to Erasure.

Privacy Policy: Safeguarding Your Data at TND Canada”

The right to have incomplete or incorrect personal data rectified is a promise of the General Data Protection Regulation (GDPR).

Clients may change their information in the client area; however, they can contact our customer support department (see Contacting Us).

Oppositional Right Privacy Policy

You have the right to object to data processing without a valid or legal basis.

Please contact our customer service department as outlined in the “Contacting Us” section if you want to exercise your right to object.

Revised privacy statement Privacy Policy 

You can always see the most recent version of our privacy policy at the URL provided below:

Visit https://tndcanada.com/privacy-policy/ for more information.

Reaching out to

Please feel free to contact us via the following channels with any inquiries, feedback, or requests about our privacy policy:

Create a ticket in your client area to contact us if you are an existing customer.

Send an email to [email protected] if you would like.

Alternatively, you may send a letter to TnD Canada Inc. at 5063 Rising Star Court, Mississauga, ON, L5R 2W5

Making contact with the authority

 

You have the right to contact the regulator, but we will do our best to fix any issue if you believe your data needs to be handled correctly. In this instance, the ICO, or Information Commissioner’s Office, is in charge of regulation.